Refund Policy


Last updated: November 2025


1. General Policy

At LeJardinDeMajorelle.com, we strive to provide transparent and fair service to all our users and partners.
This Refund Policy explains how refunds are handled for paid listings, advertising services, and any other digital offerings provided through our platform.


2. Digital Services and Listings

All listings, premium memberships, advertising placements, and promotional services offered on LeJardinDeMajorelle.com are digital services.
Once a service is activated and published, it is considered delivered and non-refundable.

Refunds are only possible in specific situations described below.


3. Eligibility for Refunds

Refunds may be approved if:

  • The purchased service was not activated or published within the agreed timeframe due to a technical issue on our side.

  • You have been charged twice for the same service (duplicate payment).

  • The listing or ad could not be published due to verified platform malfunction.

Requests based on personal dissatisfaction, change of mind, or business performance are not eligible.


4. Refund Request Procedure

To request a refund, please contact us within 7 days of your purchase date at:
📧 billing@lejardindemajorelle.com
Your request must include:

  • Full name

  • Email address used during purchase

  • Transaction ID or proof of payment

  • Reason for the refund request

We will review your claim within 5 business days and notify you of the decision by email.


5. Method of Refund

If approved, refunds will be processed using the same payment method originally used for the transaction (PayPal, Stripe, or credit card).
Processing time may vary depending on your payment provider.


6. Third-Party Payments and Affiliates

For purchases made through third-party platforms (e.g., Booking.com, GetYourGuide, Viator, etc.), refund requests must be directed to those respective platforms, according to their own refund policies.
LeJardinDeMajorelle.com cannot issue refunds for payments made outside of its own system.


7. Contact Information

For all refund-related questions or issues:
John Imiza
Founder – JBCOIS / Babafig
📧 contact@babafig.com
🌐 https://lejardindemajorelle.com